SaaSWorks, a Boston-based firm which provides operational solutions for scaling Software as a Service (SaaS) businesses, announced it has received a $5 million investment from Conversion Venture Capital, with participation from CEOs. CFOs and executives of SaaS focused businesses.
SaaSWorks was launched by Vipul Shah and Jim O’Neil to provide customer success and revenue operations solutions for scaling subscription businesses. Both have more than 20 years experience as software entrepreneurs, operators and investors.
“It’s been humbling to see the type of support we’ve had from our initial customers, team and investors,” says Shah in a blog post. “Based on what we learned from operating, investing in, and advising numerous scaling SaaS companies over the past several years, Jim and I identified a common theme around the need for operational solutions to deliver customer outcomes.”
“What is unique about the SaaSWorks approach is that it’s truly a service-led, product-enabled company that delivers results for our customers.” O’Neill says. “We are excited to be building the next-generation team of data-driven SaaS experts and software developers, leveraging the most contemporary technology and tools.”