Pindrop announced that it will be stepping beyond the call center and contributing it’s voice identification platform to Internet of Things products in various places outside of the office.
At CES 2019 in Las Vegas, Pindrop announced the launch of its Voice Identity Platform for IoT, voice assistants, smart homes and offices, and connected cars. The enterprise-grade tech was already used in call centers before it was introduced to home and office based smart tech.
“Voice has emerged as the interface for more than 100 million consumer and enterprise devices, and yet customers lack the level of security, identity and trust that are offered by traditional channels,” said Pindrop Co-Founder, CEO and CTO Vijay Balasubramaniyan, in a statement. “Voice is the only interface that elegantly combines content, intent and identity allowing frictionless authentication at the same time as communicating at the speed of thought.”
Pindrop says it’s voice driven platform is already used by eight of the ten largest banks and five of the seven largest insurance companies to identify new key market sectors.
“Pindrop’s goal is enterprise-grade security to the forefront of connected devices,” said Balasubramaniyan.
Pindrop announced that it will take advantage of its existing relationships like companies like Allegion Ventures and its owned security brand Schlage to create smart home security devices, as well as place its secure voice technology inside of personal assistants like Amazon’s Alexia and Microsoft’s Cortana. Pindrop plans secure voice tech for connected cars and smart offices. It also plans to share its voice tech with hospitals and commercial properties.
Pindrop, which provides voice security solutions for call centers. is based in Atlanta, Georgia. It is venture backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, Capital G, GV, IVP and Vitruvian Partners.