Santa Clara, Cal. ; 03/25/2020
Amount Funded: $30 Million
Type: Series B
Lead Investor: Insight Partners
Participating Investor(s): General Catalyst, Wing Venture Capital
Company Description: Espressive, the pioneer in artificial intelligence (AI) for enterprise service management and a 2019 Gartner Cool Vendor, redefines how employees get help by delivering exceptional employee experiences. Barista, the company’s virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Amazon Alexa and Google Home, into the workplace. Barista automates resolution of employee questions, issues, and requests with personalized experiences that result in employee adoption of 80 to 85% and reduced help desk call volume of 40 to 60%.
What funding will be used for: Company growth, addressing customer base
“Looking ahead, we’re uniquely positioned to continue our rapid growth, while maintaining our relentless focus on building a highly scalable conversational AI agent that understands the language of employees.”
-Pat Calhoun, CEO/founder, Espressive
- Jeff Horing, co-founder/managing director at Insight Partners will be joining Espressive’s board of directors.
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